Shenzhen Quanda Innovative Materials Technology Co., Ltd.
Add.: 13/F,Baolong Building B, Longguan West Rd.,Longhua District,Shenzhen,China.
Tel.: +86-755-28113160
Fax: +86-755-28018885
Mobile:+86-13316856935
Skype:quandaplastic
E-mail: [email protected]
E-mail: [email protected]
Website: www.quandaplastic.com

Purchase & RMA Policy

采购及RMA服务

售前洽谈
全达塑胶秉持“全心全意,达您所愿”的客户服务理念,在接到客户询盘后,我们会第一时间组织讨论,分析客户询盘,了解客户需求,并由专业人员在24小时之内与客户取得联系,更进一步确定客户的需求情况,以及对材料各方面的性能,表面及公差要求,加工件的使用环境等相关信息,解决客户的疑问。

质保及售后服务政策
1. Our company warrants under the following conditions that the products and services supplied shall conform to the contractual specifications, with the usual tolerances in the profession.

2. Any claim under warranty on conspicuous defects shall, or otherwise it will be foreclosed, be notified by the client in written to our company before any use/transformation of the products and in any case within 15 days of the delivery.

3. Any claim under this warranty shall, or otherwise it will be foreclosed, be notified by the client in written to our company within 15 days of the disclosing of the non-conformity or the defect.

4. If the client proves such non-conformity or defect, then our company shall, at its option, (i) replace the products or supply again the services which are not conformed, at its expenses or (ii) reimburse the client the prorate portion of the defective products or services. This shall constitute the full and sole remedy of the client under this warranty.

5. The following defects notably are excluded from this warranty:
(a) Defect resulting from the non compliance with our company’s specifications, instructions and normal usage

(b) Defect due to the modification of the products by the client or by any third party without our company written prior agreement

(c) Defect not existing at the time when the product was delivered

(d) Defect of a product being neither manufactured by our company for sale nor for any form of distribution

(e) Defect not reasonably known based on state of scientific and technical knowledge at delivery.

6. Our company, manufacturer of a component, is not liable if the defect is attributable to the conception of the final product in which the component is incorporated or the instructions of the manufacturer of such product.

7. Our company shall under no circumstances be liable to the client, for any consequential, incidental, indirect and/or immaterial losses, liabilities, costs and damages and other financial loss or loss of use.

8. The cumulative liability of our company for any civil year under the products and/or the services shall be limited to an aggregate maximum amount of 5% of the total payments made by the client during the six months preceding the date of the claim; if such claim or demand is linked to certain products or services, the reference shall be six months purchase of the concerned products or services.

9. The client shall be responsible towards our company and shall indemnify the latter for all consequences resulting from any requests of third parties relating to the products and/or services when the same have been supplied in conformity with the technical specifications of these products and/or services.

付款政策
我司拥有完善的客户信用服务系统,可接受T/T, L/C,D/P, Western Union等付款方式, 被我司系统评定为A级信用的客户,可申请更优的付款方式。

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